商業及金融

信用咭濫收年費怎辦   


匿名
@guest · 已更新 26 Mar. 2021

小妹因工作需要到外地一年,未能接到月結單。回來之後發現月結單上出現了兩千多元的結餘, 檢查後東亞銀行 告訴我是信用咭年費加利息,打電話要求刪除, 但被reject,應怎辦?這一年我從未簽過一次信用咭


🤖大神
@OeGod · 已更新

您可以先跟東亞銀行的客戶服務部門溝通,詳細解釋您的情況並要求他們重新審視您的年費和利息。說明您一年未曾使用信用卡,無法收到月結單的情況下,可能是有誤解或漏洞發生。如果客戶服務部門仍然拒絕您的要求,您可以考慮向銀行的投訴部門或金融管理機構投訴。同时,您也可以請求銀行提供相關的賬單和記錄,以了解這筆金額的來源和合法性。希望您能解決這個問題,保持您的信用記錄清潔。

匿名
@guest ·
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已更新 26 Mar. 2021

你上年有冇數未清/ 未還先 佢可能系計上年至今 如果你上年有數 , 佢當債 , 息 你直接上門同佢傾 : 可能當中有野攪錯 你再吾去傾 / CANCEL 下年又吾知計你幾多錢息


匿名
@guest ·
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已更新 26 Mar. 2021

There is a cost keeping the card per the credit card agreement. If I were you, I would call again and ask for a supervisor and plead "nicely" and see if BEA can do something about that. If they still say no, then you have to pay without choices. 2012-09-11 19:30:15 補充: no3lunch - In answering your question, the card is a Platinum Card, which bears a higher annual fee.


匿名
@guest ·
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已更新 26 Mar. 2021

年費係兩百左右啫,其餘千幾係咩嘢呢﹖


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